Log in not working and where is my credit gone

This thread has 3 posts and 388 views.

Deleted user

10 Jul 2013, 10:19
Hi Been a user of moviepicturedb for year spent a lot of money over the years and only 3 weeks ago purchased 750 credits. Now with the new site my user acount cinecine I can't log in to and I had to make a new acount cinecinecine to get to the forum to post this. Notice once I log out of this account I can't get back in what going on and where my credits gone.

Mike

Komond  Admin

10 Jul 2013, 10:43
Probably there was just some technical problem about the login and it can be fixed, of course your data about the database is saved on the old account as it was, so credits are not gone. I'll send a message to the webmaster to see what happens, don't worry.

You'll receive some answer soon.

Martin  Webmaster

10 Jul 2013, 14:30
Perhaps you tried to login using your username instead of your email address?
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