My credits went down after more of my uploads got approved?

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How come my credits went down by something like 5 after my number of pending uploads also went down by around 5. Did my images getting approved decrease my amount of credits? or is there some kind of bug/glitch?

Oh apparently 5 of my uploads were rejected...but why did that cause my credits to go down?

That shouldn't occur. Please email info@moviestillsdb.com with a brief description and a screen capture of your credit log, so our webmaster can correct. Sorry for the inconvenience!

michaella92 on 8 Feb 2025, 13:15: That shouldn't occur. Please email info@moviestillsdb.com with a brief description and a screen capture of your credit log, so our webmaster can correct. Sorry for the inconvenience!

actually when I go here https://www.moviestillsdb.com/premium-membership and here https://www.moviestillsdb.com/log it says my balance in 28. But next to the "person" icon it says "23" and if I click on that person icon it says 23 credits.... whats going on there why the inconsistency?

Not sure. Maybe a bug. Please email info@moviestillsdb.com to get this straightened out. Unfortunately, our webmaster is the only person who has the power to assist you. Again, sorry for the inconvenience.

michaella92 on 8 Feb 2025, 17:51: Not sure. Maybe a bug. Please email info@moviestillsdb.com to get this straightened out. Unfortunately, our webmaster is the only person who has the power to assist you. Again, sorry for the inconvenience.

I sent an email 2 weeks ago and have gotten no response

Please try again. Thanks!

michaella92 on 27 Feb 2025, 14:24: Please try again. Thanks!

send another email?

Yes, you can put in the subject: Michaell92 requested I email you - credit issue - needs your attention

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